Frequently Asked Questions
Shipping & Returns
All scents are created upon the time of the order, and let sit to blend and infuse for a minimum of 3-7 days before shipping. This allows for the different scents to mix with one another, as well as the carrier oil, and age much like a wine. The longer the wait, the more evolved and complete the scent.
All items are shipped out within 3-7 business days from the time of purchase.
United States 5-10 business days
North America 3-5 business days
Europe 7-14 business days
(We do our best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.)
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
There are no refunds or exchanges! All sales are final.
If you have an issue with your product, please contact us to see if there is something we can do.